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Co-Working is the Next Hottest Retail Concept, All Thanks to WeWork

A transformative change has taken place in recent years. The concept of co-working evolving from an alternative to a traditional office lease for start-ups and freelancers is becoming an integral component of corporate real estate portfolios. Since flexibility tops the list of popular benefits of coworking amongst freelancers, small businesses, and large enterprises, the retail industry is […]

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How Can Financial Services Connect To Their Customers?

As technology grows, banks must adjust their strategies in order to effectively create relationships between their customers.

Mall stairways

“Retailers need to be obsessed with closing customer experience gaps” Skava CEO, Arish Ali, Shares His Perspective On Retail

With our upcoming Digital Retail and Marketing Transformation Assemblies in February 2019 approaching, Skava’s CEO, Arish Ali, shared his insights into the changing retail industry and how executives can stay one step ahead of digital innovation going into 2019.

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6 Ways To Build A Customer-Centric Culture

Article previously posted Harvard Business Review. Companies have been trying to adopt customer centricity for nearly 20 years now. But the CMO Council reports that “only 14 percent of marketers say that customer centricity is a hallmark of their companies, and only 11 percent believe their customers would agree with that characterization.” Why do so many companies […]

Human body DNA

What Patients Really Want And Why Healthcare Companies Should Care

Happy Friday to our Millennium Alliance Community! Below you will find an article that was released just this week from brand leadership expert and Millennium Alliance Advisory Board Member, Denise Lee Yohn. Denise is the author of the bestselling book, What Great Brands Do: The Seven Brand-Building Principles that Separate the Best from the Rest and […]

Sit down with Dipanjan Chatterjee

“Get out of your chair, put away the report, and live the world a bit.” Interview With Dipanjan Chatterjee, VP & Principal Analyst At Forrester

Transformational CMO is 3 weeks away! Leading up to the highly anticipated assembly in Denver, Digital Diary had the opportunity to interview Dipanjan Chatterjee, VP & Principal Analyst at Forrester. Check it out!

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You Want a Revolution, I Want a Revelation

Let’s take a look into the healthcare revolution. We’ll dive into the trends happening right now that we need to watch out for in order to prepare ourselves for the future.

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Embracing The Shift to Experiential Marketing in the Digital World

Customer experience is not a new concept. In this blog post, Digital Diary writes on why brands and marketing leaders should embrace experiential marketing in the digitally connected world.

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Created to provide premium content to our readers interested in all things business.

Launched in 2017, Digital Diary was created to provide premium content to our readers interested in all things business. With our blogs catered to deliver the top news stories, trends, and interviews from across all industries.

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Cara Bernstein

Manager, Executive Education Partnerships at The Millennium Alliance

She works with Thought Leaders at the Millennium Alliance assemblies and is also a contributor to Digital Diary. Cara writes about different industries preparing for the digital revolution.

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Emily French

Marketing Coordinator

Emily conducts Millennium's marketing & social media, and is a mainstay contributor to Digital Diary across a number of industries. Emily's favorite book is The Four Agreements by Don Miguel Ruiz, and when she's not at work, she's either painting or making a new recipe.

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