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omni-channel-experience

You’ve Uncovered the Weak Spots in Your Omnichannel Approach: Now What?

The COVD-19 crisis fundamentally changed the ways companies interact with their customers. Over a very short period of time, the traditional channels organizations used to communicate and transact with customers before the pandemic evaporated or changed dramatically. Any channels that relied on direct face-to-face interactions became at least temporarily unavailable. From in-store shopping to in-home […]

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Sharen Jester Turney, Retail Legend & Upcoming Keynote, Answers Your Questions!

Never before have marketers and retailers been disrupted like they are today amid COVID-19, which is why executive education & peer-to-peer learning is so valuable during this time. Our upcoming virtual assembly offers leaders the opportunity to brainstorm, collaborate and network in a 2-day high-level think tank for C-Suite executives.  Featured Keynote Speaker, Sharen Jester […]

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Our eMagazine, “Living in the Virtual World” is Here!

We’re thrilled to share the Q3 Edition of our Digital Diary eMagazine, featuring exclusive insight on how COVID-19 has affected the Cybersecurity, Healthcare, Marketing & Digital Enterprise landscapes, interviews with our academic thought leaders & premium content from our Digital Diary contributors. In this edition, we take a deep dive into “Living in the Virtual […]

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Sharen Jester Turney, Former CEO of Victoria’s Secret, Keynotes Upcoming Retail Event

The Millennium Alliance has been known to gather the most influential executives in marketing and retail at their invite-only assemblies, with attendees including Fernando Machado of Burger King, Jim Stengel formerly of P&G and Stefanie Strack of Voice in Sport. In light of COVID-19, they’ve replicated this experience in their Virtual Assembly for Digital Marketing […]

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Experiential Marketing During the Pandemic: On Hold or Online?

2020 was supposed to be the year of experiential marketing. The beginning of a new decade promised a hands-on approach to customer loyalty and brand awareness, but this concept turned out to be more far-fetched than anyone could have predicted. With plans for a reimagined brick and mortar experience derailed by COVID-19, marketers are left […]

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Contentstack’s Retail Marketing Personalization Roadmap: Building a Path to Higher Profitability

Retail marketing personalization isn’t limited to just the organizations that can pull off multi-year, multi-million-dollar technology projects. Personalization can start as simply as taking a day diving into data you already have and learning more about your customers on a personal level. But what does a powerful retail marketing personalization strategy look like? This ebook […]

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#MillenniumLive Talks Consumer Spending with Dani Cushion from Cardlytics

This week on #MillenniumLive, we’re joined by the Chief Marketing Officer at Cardlytics, Dani Cushion. As a digital ad platform rooted in analytics, Cardlytics offers first-party data insights into $6 milion in consumer spending every minute, that’s $2.4 trillion in spending annually and represents over 20 billion transactions in total. Their platform allows brands to […]

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Supporting Small Businesses with Facebook Shops

Small businesses are the heart and soul of our communities, but with storefronts closed indefinitely and retail shifting almost entirely online, the struggle to stay afloat continues to intensify. Internet usage is at an all-time high, and eCommerce is thriving, but it is difficult for small and medium-sized businesses to compete with retail giants like […]

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Launched in 2017, Digital Diary was created to provide premium content to our readers interested in all things business. With our blogs catered to deliver the top news stories, trends, and interviews from across all industries.

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Cara Bernstein

Manager, Executive Education Partnerships at The Millennium Alliance

She works with Thought Leaders at the Millennium Alliance assemblies and is also a contributor to Digital Diary. Cara writes about different industries preparing for the digital revolution.

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Emily French

Marketing Coordinator

Emily conducts Millennium's marketing & social media, and is a mainstay contributor to Digital Diary across a number of industries. Emily's favorite book is The Four Agreements by Don Miguel Ruiz, and when she's not at work, she's either painting or making a new recipe.

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