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Overview

With consumer demands evolving at a rapid pace in today’s innovation economy, we have decided to gather a select group of 10-15 top technology leaders from forward-thinking brands to participate in open-format discussions about the current trends and evolving challenges the industry is facing.

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Oceans

New York City

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Objectives
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STRATEGICALLY CURATING

like-minded leaders in a relaxed but focused manner

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CREATING AN ENVIRONMENT

conducive for you to establish powerful connections

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IDENTIFYING NEW OPPORTUNITIES

to ensure your brand sustains its competitive advantage

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Roundtable Discussions

During the Dinner you will participate in an interactive roundtable discussion of your choosing. Below are the topics:

  • Digital Transformation and Omnichannel Banking - How to enhance the CX by providing seamless, integrated and connected services across multiple channels (online, mobile, in-branch) - The role AI, personalized digital banking, and the integration of new technologies to enable employees to meet evolving customer expectations
  • Customer-Centric Innovation and Digital Transformation - How can technology be leveraged to drive cost efficiencies while enhancing customer and employee experiences? - Adopting and integrating emerging technologies: how to you prioritize use cases and measure ROI
  • Using AI to improve employee efficiency and decision making: what are the impacts on customer service and employee roles? - How to introduce AI to employee workflows and manage the transition for employees as automation and AI become more prevalent - Prioritizing use cases that drive tangible ROI

Dinner Format

  • Cocktails & Networking
  • Welcome Address
  • Dinner and Roundtable Discussion
  • Dessert and Round-Robin
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About Samsung

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives.

About Samsung

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives.