AN EXCLUSIVE
MILLENNIUM DINNER
December 2, 2025 | Oceans | New York City
In partnership with
Overview
AI is changing the way IT services and software are delivered and consumed. Customers are moving away from FTE based pricing and looking to structure engagements based on business outcomes. Discuss emerging trends and patterns that are shaping markets now, and forcing companies to re-think risk, margin, and value.
“Half the BPOs may not survive three years. The survivors will rewrite contracts to trade cost savings for data, access and co-innovation.” Phil Fersht, HFS Research
Margins are compressing as services shift to a Services-as-Software model. Over dinner, we’ll trade lessons learned on evolving customer demands, productizing and pricing AI agent software/services, and best-practices for client change management in a Service-as-Software paradigm.
like-minded leaders in a relaxed but focused manner
conducive for you to establish powerful connections
to ensure your brand sustains its competitive advantage
Roundtable Discussions
During the Dinner you will participate in an interactive roundtable discussion of your choosing. Below are the topics:
- Buyers are rejecting headcount-based pricing and demanding contracts tied to measurable business outcomes.
- “Services-as-Software”: providers are now judged like products — predictable cost, measurable ROI, full transparency.
- Customers are demanding outcome-based pricing, which requires changes around how engagements are structured, managed, and measured for continuous improvement.
Dinner Format
- Cocktails & Networking
- Welcome Address
- Dinner and Roundtable Discussion
- Dessert & Round-Robin
