COVID-19 changed shoppers’ behavior overnight, and retailers have been through a market-reshaping for 16 months (and counting) as a result. What are consumers’ new expectations, and how can retailers create a customer experience that fits those needs? Our #MillenniumLive guest Celene Osiecka, retail marketing expert and Senior Director of Conversational Design at 7.ai, answers these crucial questions, and shares insights on this “new era” of shopping behavior. She also addresses the role of technology, automation, and overall digital transformation when creating the best customer experience.
No matter what industry you’re in, the measure of success is in the numbers. 7.ai understands the challenges that are top of mind for customer-centric organizations—and they know how to deliver results. Their solutions and services are purpose-built to make an impact on the metrics that matter most: CSAT scores, revenue, and ROI. See what kind of measurable impact they can make for your business, and go here for more information.
Botnet Attacks on the Rise: Companies to Invest Heavily in API Security
Recently, companies are beginning to shift to the use of the cloud and expose functionality via Application Programming Interfaces (APIs). Cybercriminals have been taking this new exposed entry to their advantage as new technologies often lack the proper security. With APIs becoming more commonly used in companies, cybercriminals have been using Botnets to carry out […]
How Businesses Can Begin to Change the Conversation
Contributed by 7.ai Over the years, we’ve spoken with countless businesses across multiple industries. And every time we strike up a conversation, we ask a lot of questions, because we’re constantly on the lookout for new ways we can use technology to improve the customer experience. During these conversations, however, we began to notice a […]
Cybersecurity Leader, John Felker, Keynotes Our August Assembly!
On August 17th, The Millennium Alliance Transformational CISO Virtual Assembly kicks off with a keynote address from John Felker, Former Assistant Director for Integrated Operations, Cybersecurity and Infrastructure Security Agency (CISA) at the Department of Homeland Security. Felker is a proven innovator in the cybersecurity space and is notably recognized for his work leading the […]
Our thought leader, Michele Chulick, the former President & CEO of Wyoming Medical Center, talks about her career journey, leading the successful affiliation between WMC and Banner Health, and the challenges leading a major health system during the pandemic in this weeks #MillenniumLive. Chulick touches on the rapid shift from in-person healthcare to telehealth during […]
Millennium Membership offers Fortune 1000 C-Level executives, leading public sector/government officials, and thought leaders across a variety of disciplines unique and exclusive opportunities to meet their peers, understand industry developments, and receive introductions to new technology and service advancements to help grow their career and overall company value.
Created to provide premium content to our readers interested in all things business.
Launched in 2017, Digital Diary was created to provide premium content to our readers interested in all things business. With our blogs catered to deliver the top news stories, trends, and interviews from across all industries.
What does it mean to be a Millennium Member? In the midst of the constant disruption across all industries, our members are given the tools they need to digitally transform their organizations and become the best leaders they can be. Millennium Members are provided the exclusive opportunity to attend our 40+ intimate in person and virtual Assemblies, take part in industry-leading Executive Education sessions conducted by the nation’s leading academic institutions, business leaders, and technology providers and receive industry leading content through our Digital Diary Platform as well as the rapidly growing #MillenniumLive Podcast Series.