Brand growth requires brand intelligence, and Cynthia Sener, Chief Revenue Officer at Chatmeter shares why on the first Millennium Live episode of 2023. Chatmeter is turning casual buyers into life-long, loyal brand champions by perfecting the customer journey online and in-store. In this episode, Cynthia talks through some key points around Deep Listening, and how it’s driving customer experience (CX) agility to increase customer loyalty and growth for multi-location enterprises. Chatmeter delivers data-driven, all-in-one reputation and local SEO management solutions designed to help multi-location brands optimize online visibility, reputation, and CX strategy at scale across the globe. Cynthia brings nearly 25 years of experience to Chatmeter with a background in local SEO, product development, strategic marketing, revenue generation and sales. Sener’s customer-centric approach to driving business value, growth and revenue will support Chatmeter’s expansion into new verticals. She perviously has held leadership roles at data centric organizations such as Rio SEO, Acxiom, Hanley Wood and Constellation Software.

Listen on Spotify, Apple, Amazon Music, and Google Podcasts.

About ChatMeter

Chatmeter is a local SEO platform that helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Reputation platform in 2009, we now analyze and improve over 1,900,000 storefronts for their reviews, rankings, listings, pages, and social media presence.

We help retailers make a distinct impact in their revenue by identifying several areas in their online presence that drives customers to choose their stores over competitors. We take this a step further by offering the only integrated local visibility rank tracker. This makes it easy for you to measure ROI using the most complete local presence management platform in the world.

The benefit for our clients is complete online presence management simplified into a single dashboard. We also power a white-label reputation management dashboard for many agencies across the U.S.

Some customers include Caliber Collision, Commerce Bank, AMITA Health, Lincoln Property Management, A&W Restaurants, Tender Greens, Dickey’s BBQ, Pet Valu, and Sherwin-Williams Company.

Learn more at https://www.chatmeter.com/