How AES Fueled Security Vigilance and Measurably Lowered The Human Factor in Cyber-Risks

Contributed by Hoxhunt

Where did the winding 5-year journey to human risk reduction take CISO, Ryan Boulais and Fortune 500 energy company, The AES Corporation?

🚀 Like all great  #securitybehaviorchange and #humanriskmanagement journeys, this one started with legacy awareness training tools. But the journey led to Hoxhunt, and a:

📈 2,533% improvement in resilience ratio (#phishing simulation reporting rate divided by the failure rate)
📈 500% improvement in training engagement
📈 79% reduction in the failure rate
📈 Massive upswell in real threats detected and reported
📈 Reduction in resources needed to analyze threats and escalate incidents

1) The AES security team tried to improve security culture with three of the biggest SAT tools on the market for five years. But SAT engagement actually fell over time to 10%.
2)  That led to Hoxhunt. Recognizing that the traditional awareness model was flawed, AES launched an innovative security behavior change and human risk management program, leveraging the capabilities of Hoxhunt.
3) And that led to results. Read how they did it. This is an incredible success story given its time and scope.

“…With phishing simulation engagement rates reaching above 60 percent and failure rates dropping below 2 percent, Hoxhunt has helped us push our resilience into new territory, with our resilience ratio jumping by over 2,500 percent in just a few months. Hoxhunt has helped us surpass anything our legacy SAT tools could deliver.” — Ryan Boulais, VP & Chief Information Security Officer

The resilience ratio score of 38 is astonishing given the industry, size, and scope of AES. Similar companies will strive for scores of 10-15, and typically topout at 20. The resilience ratio is calculated by dividing the engagement rate by the failure rate, yielding a more accurate metric for risk than either engagement or failure alone.

“We focus on engagement. We aren’t beholden to click rate. Previously, we’d had a click rate of 7% with our awareness training solution, but we had a low reporting rate of only 10%. No matter what awareness tool we tried, engagement remained stagnant. We needed a new model to gain better visibility into our human risk and manage that risk, and Hoxhunt enabled that. Now we have a reporting rate of 70% and a click rate of like 2%. We’ve measurably reduced risk and improved security culture in a way that aligns with our cultural values, and people seem to really like it.” — David Badanes, Director of Cybersecurity Strategic Initiatives, AE

Read Hoxhunt’s full report here 

About Hoxhunt

Hoxhunt is a human risk management platform that goes beyond security awareness to drive behavior change and measurably lower risk. We combine AI and behavioral science to create individualized micro-training experiences people love. Employees learn to detect and report advanced phishing attacks. Operations teams respond fast with limited resources. And security leaders gain outcome-driven metrics to document reduced cybersecurity risk.

Hoxhunt works with leading global companies such as Airbus, IGT, DocuSign, Nokia, AES, Avanade, and Kärcher and partners with leading global cybersecurity companies such as Microsoft and Deloitte.

To learn more, visit https://www.hoxhunt.com/

Leave a Reply
PUBLISHED BY Paige Russo

View all posts by Paige Russo

Related Posts
#MillenniumLive: AI Done Right: Unlocking Enterprise AI Success with Luv Tulsidas of Techolution

#MillenniumLive , AI , Data , Digital , Podcast

#MillenniumLive: AI Done Right: Unlocking Enterprise AI Success with Luv Tulsidas of Techolution
The Millennium Alliance Solidifies A Partnership With GigaOm Across Its Digital Enterprise CIO & Enterprise AI Maturity Assemblies

#MillenniumLive , AI , Data , Digital , Interview , Millennium Staff

The Millennium Alliance Solidifies A Partnership With GigaOm Across Its Digital Enterprise CIO & Enterprise AI Maturity Assemblies
Chaos in the C-Suite: Why Your Executive Team Can’t Seem to Get Along and What You Can Do About It with Herrmann

HR

Chaos in the C-Suite: Why Your Executive Team Can’t Seem to Get Along and What You Can Do About It with Herrmann
#MillenniumLive: Best Buy Health: Enabling Care at Home for Everyone

#MillenniumLive , Healthcare , Podcast

#MillenniumLive: Best Buy Health: Enabling Care at Home for Everyone
Looking to
Sponsor?

Reach thousands of C-Level
Executives every month.

Next Request More Information
Become a Guest
Contributor

Do you have content that you feel will
resonate with our audience? We'd love to
welcome you as a guest contributor!

Next Contact Digital Diary
Lovin’ Digital
Diary?

Premium content to our readers
interested in all things business.

Next Subscribe Now
Check Us Out!

Millennium Membership offers Fortune 1000 C-Level executives, leading public sector/government officials, and thought leaders across a variety of disciplines unique and exclusive opportunities to meet their peers, understand industry developments, and receive introductions to new technology and service advancements to help grow their career and overall company value.

Next About Millenium Alliance
team
About Digital Diary
The go-to source for all things digital transformation.

Launched in 2017, Digital Diary was created to provide premium content to our members interested in executive education and business transformation. With C-Suite executive and top academic contributors, interviews with industry leaders, and digital transformation insights from technology experts, Digital Diary has all of the professional development tools you need to stay ahead of the curve.

Meaningful Opportunities
Leadership skills at every level

We are dedicated to distributing meaningful opportunities for our reader to increase their personal knowledge, simplify business initiatives, and to have the right information to build their capabilities and leadership skills at every level.

team
Millennium Alliance Membership

In the midst of disruption across all industries, our members are given the tools they need to digitally transform their organizations.

 
What does it mean to be a
Millennium Member?
Joining Mill All is an opportunity unlike any other to connect with the best professionals in your industry and be a part of a community to become the best leader you can be.

Interested in Learning More?

Reach out to us or
keep learning
arrow Check Out Our Events
Next Check Out Our Community Dinners
Next Check Out Digital Diary