David Sable Gives His Take: Should You Demand a Return to Office?

  • By Emily French
  • in ,
  • on May 20, 2021

As originally published by David Sable on Linkedin. Subscribe to the newsletter!

In my view, this is one of the most important COVID recovery questions of the day. In fact, it’s my belief that the future of many companies will be determined by the answer to this very question. Needless to say, there are proponents on both sides, with those against returning seriously believing that theirs is a vision of the digital future here, today, in our accelerated now.

My loyal readers have no doubt picked up my cynicism, (as I’m sure others have too), as I once again lean into what I consider misguided DIGIBABBLE—this time manifesting in the widespread rejection of in-person work, judging it irrelevant, old-fashioned and out-of-touch.

That being said, I will agree, unequivocally and enthusiastically, that offices, corporate cultures and work practices are often, well, irrelevant, old-fashioned and out of touch.

Hold that thought.

Let’s return to the basic question at hand: should we go back to the office?

To begin with, I find it hard to reconcile the huge pent-up, ready-to-burst need we all have to see and be seen—to eat at restaurants with friends, to go shopping in stores and malls (yes, even malls), to go to the movies, concertssports events and parks.

And yet, we can’t go to our own offices to see our colleagues…to collaborate, to share, to allow for the serendipity of someone else’s experience affecting our own, to help build a culture and to be inspired, maybe, in a different way.

KNEE JERK ALERT—I support the hybrid work ecosystem, a mix of home and office, different work hours/days than in the past and a new way of looking at balance and how we support our fellow workers. What I can’t understand is companies who tell their employees that they have no need of ever returning to the office and then opine on how much more efficient it is to have everyone remote—how truly transformative, cutting-edge and digital-forward it is.

If I were a shareholder in such a company, I’d be seriously concerned. Look, I get that there are big infrastructure savings possibilities. And no doubt, it feels good to look back at a year that could have been a disaster and seeing revenue shortfalls (for many), but big increases in profit (for many of the same), and projecting that out into the future.

It’s short-term thinking, in my book, as your competitors organize around people. And the people organize around clients and tasks, and most importantly, around each other.

Efficiency has many measurements, and as I have written before, an increase in personal output doesn’t always equate to group success. So, for example as Microsoft experimented, a team of software engineers might write way more code at home, but the team that stayed in the office brought more products to market.

My bet is that the next “disruption” will come from a group working together in a garage somewhere or maybe a dorm room…a return to the basic past. It’s a scenario we know well, while the fully remote team is still efficiently cranking code.

It’s also time to pony up and admit to the inequity of remote. For example, it is unfair to working moms, single or in a relationship, no matter how woke we think we are in telling them to stay home.

The real issue, (if you have been holding onto my thought from the beginning of this article), is the office itself. The spiritual and physical aspects of it. The atmosphere and the environment. The look and feel. The amenities or lack of them.

Making it all worse is that many companies think the answer to hybrid is to out WeWork it all, with hot desking and smaller personal space. Just bring your laptop. No need even for a locker anymore…what for? This isn’t really your space, anyway. Come in when you are needed, whenever that is, and the rest of the time work from home or wherever you want.

Let me ask you: who wants to come back to that? I might as well stay at home. At least it’s warm and welcoming.

Here are my ten thoughts for why you need to demand a hybrid return to work, and what companies need to do to make it worth your while:

  1. The most successful teams are built with more “We’s” than “I’s.” Remote-only is more “I” than “We.”
  2. Serendipity has driven more innovation and creativity than just about anything. Remote reduces your exposure to serendipitous meetings and discussions.
  3. Working only from home is a silo—I don’t care how many Zoom calls you make a day (and by the way, even Zoom is tired of Zoom.)
  4. Working only from home exposes new inequities.
  5. Let me have my own space: no hoteling or hot desking. When I come in, I want to know where I sit, see my pictures on the desk and my hand creme in the drawer. A place where my colleagues know to find me and my clients will recognize in Zoom.
  6. Create space for my team: a place we recognize and is configured for our needs. Make it all expandable or contractable as we need, but at its core it should be ours.
  7. Make it clear that coming in is an important need. It’s a commitment to the company, colleagues and your own future. And make it worth my while.
  8. Be clear about days and hours. Be clear about expectations.
  9. Help with the commute. Are trains safe? Can I get a bicycle allowance?
  10. Plan great in-person, safe events—after all, we go to them outside of the office!

Above all, be consistent and transparent. Stop measuring reams of paper produced and look at the long-term health and viability of your brand and your people.

We praise the retail hybrid model. We marvel that folks are going back to restaurants. We wait in line for sports events. Our offices should be no different.

It’s all about people. People First. People Last. And People in the Middle.

Listen to one of the former stars of Saturday Night Live:

“Find a group of people who challenge and inspire you, spend a lot of time with them, and it will change your life” –Amy Poehler

Should we return?

I VOTE YES. It’s imperative for our personal growth, our mental health and the stability of our relationships.

And for the companies we work for? I’d bet it’s critical for their competitive future. Only time will tell, but my cloudy crystal ball is unusually clear on this one.

Leave a Reply


View all posts by Emily French

Related Posts


Sujeet Bambawale, CISO of 7-Eleven, Returns to Keynote Our Upcoming CISO Assembly!

After an excellent keynote address in 2021, The Millennium Alliance is proud to announce Sujeet Bambawale is back by popular demand and will return as keynote speaker for the upcoming Transformational CISO Virtual Assembly taking place on March 8-9, 2022. Bambawale has proven himself to be a cybersecurity trailblazer as CISO of the iconic 7-Eleven brand. […]

#MillenniumLive , Healthcare , Interview , Podcast

#MillenniumLive on Automation in Healthcare RCM with AKASA

#MillenniumLive welcomes Benjamin Beadle-Ryby, Co-Founder and Vice President at AKASA. Ben joins us to chat about the challenges of healthcare RCM, the growing importance of resource optimization, and how AKASA’s unique technology is using automation to drive the future of high-quality patient care. Watch the video interview below, or listen on Spotify, Apple, Amazon Music, Google Podcasts, or SoundCloud. About […]

#MillenniumLive , CISO , Interview , Podcast

#MillenniumLive on Assessing Digital Risk with CybelAngel

#MillenniumLive welcomes Todd Carroll, CISO and Vice President of Cyber Operations at CybelAngel. We take a look at assessing digital risk and how best to manage it, how ransomware continues to be a major threat to many companies, and the ways CybelAngel protects clients from ransomware and supply chain attacks. Watch the video interview below, […]

#MillenniumLive , CIO , Interview , Podcast

#MillenniumLive on The Technology That’s Leading Innovation with Gerri Martin-Flickinger

Gerri Martin-Flickinger, Executive Vice President & Chief Technology Officer at Starbucks sits down with Millennium to discuss what’s happening at Starbucks, the technology that’s leading innovation, and goals for next year. As CTO, Gerri is responsible for technology strategies and teams that enable Starbucks to connect with its customers worldwide. Listen on Spotify, Apple, Amazon Music, Google Podcasts, […]

Lovin’ Digital Diary?

Premium content to our readers interested in all things business.

Check Us Out!

Millennium Membership offers Fortune 1000 C-Level executives, leading public sector/government officials, and thought leaders across a variety of disciplines unique and exclusive opportunities to meet their peers, understand industry developments, and receive introductions to new technology and service advancements to help grow their career and overall company value.

About Millenium Alliance Next

About Digital Diary

Created to provide premium content to our readers interested in all things business.

Launched in 2017, Digital Diary was created to provide premium content to our readers interested in all things business. With our blogs catered to deliver the top news stories, trends, and interviews from across all industries.

Read all story Next

Millennium Alliance Membership

Learn More Next

What does it mean to be a Millennium Member? In the midst of the constant disruption across all industries, our members are given the tools they need to digitally transform their organizations and become the best leaders they can be. Millennium Members are provided the exclusive opportunity to attend our 40+ intimate in person and virtual Assemblies, take part in industry-leading Executive Education sessions conducted by the nation’s leading academic institutions, business leaders, and technology providers and receive industry leading content through our Digital Diary Platform as well as the rapidly growing #MillenniumLive Podcast Series.