Transforming The Patient Experience Starts Here

A Millennium Alliance team member will be available at our registration desk right outside of the session rooms to assist executives with checking in and to answer any questions that may come up throughout the duration of the Assembly.

Our executive education roundtables are 1-hour conversations moderated by an industry thought leader. During these open discussions, our attendees have the opportunity to chat about the most relevant and current topics in the industry and share their thoughts with their peers.

Key Discussion Points:

• How to ensure clinical teams have access to the latest evidence-based information and are staffed to adequately support patient care
• What lessons have you learned during the pandemic that you want the next generation of healthcare leaders to know?
• Building a clinical and institutional framework that will support the organization for generations to come

Key Discussion Points:

• Why HCAHPS has become one of the gold standards in patient engagement and satisfaction measurement
• How to use HCAHPS scores to inform quality improvement initiatives
• What the future has in store for measuring patient engagement and satisfaction

Key Discussion Points:

• Benefits & challenges of telemedicine & remote patient monitoring & strategies for successful implementation
• How electronic health records have revolutionized the way healthcare providers manage patient information & what they can offer you & your organization
• Potential applications of AI & ML in healthcare, including helping providers diagnose diseases more accurately, predicting patient outcomes, and personalizing treatment plans

Key Discussion Points:

• Using digital health to focus on a value-based healthcare system of quality care over quantity
• How to measure patients’ value from their healthcare experience while putting quality of care first
• Pulling together the patient’s perspective with healthcare data & associated costs

Key Discussion Points:

• Where healthcare organizations have been hit hardest by inflation
• How to open a conversation with healthcare payers about the impact of inflation
• Using data & ROI to make an informed decision about how to spend your budget wisely

Key Discussion Points:

• Emerging trends that are starting to enter mainstream society
• Remote patient monitoring technology’s potential for improving the patient experience
• Robotics & automation in healthcare
• Investing in digital health to enhance the ease of work for hospital staff

Key Discussion Points:

• How telepsychiatry can improve access to mental health care for patients & nurses who may face barriers to in-person treatment, such as distance, transportation, or stigma
• Unpacking the challenges of maintaining quality of care in telepsychiatry
• How to assess what nurses need in terms of mental health care and respond accordingly
• Best strategies for ensuring that patients, nurses, and other staff receive the best possible care virtually or in-person

Key Discussion Points:

• Demonstrating how Generative AI can give your company a competitive edge by driving innovation, streamlining processes, and fostering creativity
• Generative AI’s potential for improved operational efficiency through automation, predictive insights, and optimized resource allocation
• How Generative AI can enhance customer experiences through personalization, customized recommendations, and immersive interactions, leading to increased satisfaction and loyalty

A casual opportunity for executives to network with their peers with the opportunity to enjoy beer, wine, signature drinks, and light appetizers.

A formal sit down event that includes a three-course dinner, followed by an address from our Keynote Speaker.

A buffet style breakfast where executives can enjoy the most important meal of the day, followed by a Keynote Panel.

Key Discussion Points:

• What the global pandemic has taught us about the role of technology in the healthcare space & the importance of digital transformation
• How the role of hospitals will evolve over the next 10-25 years
• How payers & providers can collaborate & innovate to drive a superior patient journey as healthcare technology advances & patient needs change

Our roundtables are 1-hour conversations led by a fellow executive or one of our C-Level technology partners. During these open discussions, our attendees have the opportunity to chat about the most relevant and current topics in the industry and share their thoughts with their peers.

Key Discussion Points:

• What we can learn from failed human capital strategies in a highly competitive labor market
• Why being a worker on the front lines of healthcare delivery is no longer as rewarding as it once was
• Sustainable solutions to burnout that streamline work, eliminate unnecessary administrative tasks, and promote & honor people in a real & authentic way

Key Discussion Points:

• Proven strategies for supporting nurses and other staff’s well-being, such as providing mental health resources, offering flexible work arrangements, and promoting work-life balance
• How healthcare organizations can embrace digital technologies to improve workforce efficiency, reduce workload, and enhance patient outcomes
• Why investing in workforce development, such as upskilling and reskilling programs, can help healthcare workers acquire new skills and prepare for the next normal

Key Discussion Points:

• Unpacking data’s transformative potential to meaningfully improve healthcare delivery across the value chain
• How to leverage the power of data to develop standards, break down silos, and improve the accessibility, utility, and scalability of healthcare data
• What executives can do to further the creation of a global vision and person-centric principles for a global health informatics architecture to increase value in healthcare

Our roundtables are 1-hour conversations led by a fellow executive or one of our C-Level technology partners. During these open discussions, our attendees have the opportunity to chat about the most relevant and current topics in the industry and share their thoughts with their peers.

A buffet style lunch where executives can recharge and prepare for the second half of the day.

Key Discussion Points:

• Unpacking the current state of robotic & artificial intelligence systems in the healthcare setting & how they stack up with other industries
• How healthcare professionals will become increasingly dependent on machines & how new technology will augment, but not replace, providers
• What we can expect over the next 5, 10, and 20 years

Key Discussion Points:

• How the global chip shortage has manifested itself in health systems at a time when healthcare providers are under increasing pressure, caused by, for example, aging populations and the rise in chronic disease
• How payers & providers can work together to address the chip shortage & ensure manufacturers prioritize the medical technology industry
• What these shortages mean for your digital transformation strategy in the long term

Key Discussion Points:

• Unpacking the impact of new models of care on patient outcomes, including improvements in quality of care, patient satisfaction, and health outcomes
• How new models of care, such as accountable care organizations and bundled payments, aim to address healthcare costs by incentivizing providers to deliver high-quality care efficiently
• Exploring implications for provider satisfaction, including improvements in job satisfaction, work-life balance, and patient care

Key Discussion Points:

• How healthcare organizations can better understand patient expectations, including the use of patient feedback surveys and patient engagement strategies
• Unpacking the rise of feedback platforms like Yelp and how health systems can use social media presence to improve the patient experience
• Proven strategies for reducing complexity in care delivery, including the use of team-based care, care coordination tools, and decision support systems
• How to improve patient-provider communication, prioritize patient-centered care, and use patient feedback to drive quality improvement

Each year, we recognize the most exceptional C-Level executives who have made their mark as a visionary in their industry and continue to innovate for the future. We close out Day 2 of the Assembly by announcing the winner and honoring all of the incredible nominees.