Digital transformation has set its sights on the financial services and insurance industries. CIOs from North America’s top institutions are working to leverage new technology such as Artificial Intelligence to deliver products and services that answering changing customer needs.
While financial services and insurance CIOs will deal with many challenges in the coming years, one particular technological challenge raises to the top – dealing with the complexity of data. The massive explosion in data is creating unprecedented manageability issues for firms around the world. As firms expand customer touch points through the use of digital platforms like social media, CIOs are dealing with an overwhelming volume of structured and unstructured data, resulting in an increased need for tighter security.
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Past Attendees Include:
Vice President and Chief Information Officer, Group Insurance
Executive Vice President and Chief Information Officer
Executive Vice President, Chief Information Officer & Head of Digital
Managing Director, Global Head of Client, Banking and Digital Channels Technology
AI – the buzzword that keeps on giving, though there are two sides to every story. The better AI becomes at making decisions, the less we’ll need human judgment. Will this threaten the power structure in organizations? In this panel, we will get to hear these two sides of AI. As the field keeps growing, will artificial intelligence identify and reduce the effect of human biases or improve AI systems themselves?
Legacy companies must remain competitive in the ever-changing technology landscape. What do executives do when there is a resistance to change and lack of vision or leadership? Organizations do not have to be disrupted, per se, but perhaps a willingness to challenge strategy, culture, and legacy business processes.