Congratulations To Elizabeth Davis On Promotion To Senior Director Of Customer Experience
May has been an exciting month for The Millennium Alliance! We are celebrating the accomplishments of 3 successful events, a few work anniversaries and last (but certainly not least) the promotion of Elizabeth Davis to Senior Director of Customer Experience.
Digital Diary sat down with Liz to get her take on this recent promotion.
Congratulations on your recent promotion as Senior Director of Customer Experience! Can you tell us a little bit about your new role?
As Senior Director of CX I’m primarily focused on ensuring our clients and partners are set up for success at each of our national assemblies. I work with each solution provider partner in the lead up to our assemblies making sure that all participants understand the features of each assembly and how to maximize their presence on site and beyond.
On a personal level, what does The Millennium Alliance mean to you?
The Millennium Alliance is basically my second family! My husband and I are almost 1500 miles away from parents, siblings, nieces, and nephews which can be kind of a bummer, but having such a tight-knit and supportive “work family” makes all the difference.
What factor do you think contributes to success for employees at The Millennium Alliance, and how does one achieve it?
Everyone is motivated by different things in life but the most successful people I know at Millennium are those who tap into that motivation and use it to fuel each day. This is not the place for a person who’s just interested in “clocking in and clocking out”; this is a place for people who realize that the only thing standing between them and their goals is themselves. Cheesy, I know!
What is your favorite aspect of working at Millennium?
We have such a good vibe in the office, we’re always joking around and making each other laugh which is really important in what can be a very intense job. Also, the views from the office are nice!
What are you looking forward to the most in your new role?
I’m really looking forward to building and nurturing relationships with our clients across all our various assemblies and industries. I’ll also look forward to more travel so I can meet all our amazing partners at each of our assemblies!
In your opinion, what sets The Millennium Alliance apart from other organizations?
The biggest difference at Millennium, that I can see, is the amount of passion our people have for the product. Product belief is a huge component to creating an enthusiastic and energized team but its too often missing from many sales and service teams. Rob & Alex work tirelessly to make sure that our assemblies are second to none and that we all have the tools needed to confidently build long-lasting relationships with all of our clients and members.
Thanks, Liz for sitting down with us and congratulations!
ABOUT THE MILLENNIUM ALLIANCE
Headquartered in Midtown Manhattan, The Millennium Alliance is a leading technology, business, and educational advisory firm. Focusing primarily in areas such as business transformation, executive education, growth, policy, and need analysis. Millennium is quickly becoming one of the most dynamic locations for collaboration across the world.
We provide a framework for Fortune 1000 C-Level executives, leading public sector/government officials, and thought leaders across a variety of disciplines, to meet their peers, understand industry developments, and receive introductions to new technology and service advancements to help grow their career and overall company value.
Millennium was created to provide opportunities for collaboration and offer guidance on best practices for executives from the world’s leading organizations. We are dedicated to providing meaningful opportunities for Alliance members to simplify their personal growth, increase business networks, and have the right information to build their capabilities and leadership skills at every level. This is in addition to providing market intelligence, advisory services, and industry-leading programs for all major industries. Millennium’s aim is to bring out the best capabilities for all of our clients so they can make the right decisions at the right time.
With a constant thirst for a conversation that has real value, it is our duty to provide a platform for all leaders to further develop in an ecosystem of innovation and knowledge so all parties can continue to shape the real purpose of business: to make things efficient and worthwhile.