Virtual Observation Takes Patient and Clinician Satisfaction to New Heights with Collette Health

  • By Paige Russo
  • in
  • on November 30, 2023

Contributed by Collette Health

In today’s rapidly evolving healthcare landscape, patient satisfaction often takes center stage. Still, the pivotal role of clinician satisfaction in delivering exceptional care can’t be overlooked. Download this ebook and dive into the critical connection between clinician and patient satisfaction, offering insights on how to enhance both and how Collette Health’s Virtual Observation is meticulously designed with clinicians in mind.

Read the full report here.

About Collette Health

Collette Health (formerly MedSitter) is the next generation of high-acuity virtual care. More than 150 hospitals and 12 top healthcare systems nationwide trust their AI-enabled continuous virtual observation, clinician observers, and actionable analytics to solve staffing shortages, prevent adverse events, and improve patient and clinician satisfaction.

Virtual Care Solutions

  • AI-enabled, cloud-based, persistent 2-way video and audio
  • On staff, clinical virtual nurses (RN, LPN, CNA, behavioral)
  • HCAHPS use cases and patient surveillance data trends, observer metrics, intervention performance
  • NLP multi-lingual, text to speech, ASL + 70+language translations
  • Clinician-led implementation and training

Challenges They Solve

  • Augment clinician staffing shortages
  • Proactively identify and intervene, preventing adverse events
  • Improve patient safety outcomes
  • Positively impact patient experience scores
  • Offset high-acuity costs
  • 100% of customers would buy from them again (KLAS Spotlight Report August 2023)
  • 99.99% uptime
  • 5 HCAHPS scores influenced
  • 6M+ hours of patient observation
  • 10:1 staff to virtual observer cost-savings

To learn more, visit collettehealth.com.

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PUBLISHED BY Paige Russo

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