#MillenniumLive , Podcast , Supply Chain
Contributed by Talkdesk
Customers dread hearing the message, “we’re experiencing higher-than-average call volumes.”
But you already know this! You’re battling to reduce call volumes and contain operational costs while keeping your customers happy.
So why not use AI-powered self-service to help you win that battle faster? Today’s customers are increasingly intolerant of waiting in queues, while contact center agents are overwhelmed with extremely high call volumes.
That’s why you must arm your contact center with the right self-service tools to win this battle with call volumes.
In this ebook, you can find out
- Use cases that reduce call volumes and cost per contact while increasing CSAT with self-service.
- Options to implement self-service tools with no or little need for IT and professional services.
- The no-code design tools for frictionless self-service experiences.
Download Full Ebook
About Talkdesk
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Their automation-first customer experience solutions optimize their customers’ most critical customer service processes. Talkdesk’s speed of innovation, vertical expertise, and global footprint reflect their commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes.
To learn more visit www.talkdesk.com.
Contributor
Do you have content that you feel will
resonate with our audience? We'd love to
welcome you as a guest contributor!
Diary?
Premium content to our readers
interested in all things business.
Millennium Membership offers Fortune 1000 C-Level executives, leading public sector/government officials, and thought leaders across a variety of disciplines unique and exclusive opportunities to meet their peers, understand industry developments, and receive introductions to new technology and service advancements to help grow their career and overall company value.
About Millenium AllianceLaunched in 2017, Digital Diary was created to provide premium content to our members interested in executive education and business transformation. With C-Suite executive and top academic contributors, interviews with industry leaders, and digital transformation insights from technology experts, Digital Diary has all of the professional development tools you need to stay ahead of the curve.
We are dedicated to distributing meaningful opportunities for our reader to increase their personal knowledge, simplify business initiatives, and to have the right information to build their capabilities and leadership skills at every level.
In the midst of disruption across all industries, our members are given the tools they need to digitally transform their organizations.
Millennium Member?
Interested in Learning More?
Reach out to us or
keep learning
Check Out Our Events Check Out Our Community Dinners
Check Out Digital Diary