The Power of Data: Improving Patient Response Time

Our partners at Care Analysis aim to improve cost and quality of care at healthcare facilities, which ultimately increases patient satisfaction. Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores are typically used as indicators of patient satisfaction and are closely tied to reimbursement rates for facilities. The Care Analysis platform was built to bridge this gap so that facilities can understand and balance cost analysis and patient satisfaction in real-time. This is why, when an Acute Care facility was seeking a solution to improve patient satisfaction scores by implementing data-driven decisions, they partnered with Care Analysis. This white paper explores how the Care Analysis platform enabled the facility to identify areas for improvement and to enact data-driven decisions, which ultimately resulted in the improvement of patient response times. Using the advanced analytics provided by the Care Analysis platform and reviewing HCAHPS scores, the facility was able to pinpoint significant delays in patient response performance. The facility was then able to confidently set clinical improvement initiatives to adjust clinical workflows. The study was conducted over the course of 10 months through the collection of various data used to evaluate progress towards the facility’s goal of achieving a patient response time of under 5 minutes, 85% of the time. The results over this time period indicate steady progress towards their target and their significantly increased HCAHPS scores.

Go here to read the full report

Leave a Reply

PUBLISHED BY digitaldiary

View all posts by digitaldiary

Related Posts

CIO , CISO , CMO , Data , Financial Services , Healthcare , Retail

David Sable Asks, Does Working Remote Fix Toxic Workplaces?

As originally published by David Sable on LinkedIn. Subscribe to the newsletter! The “toxic workplace” has taken primo, front and center billing in posts, discussion, and analysis, as a reason to stay remote whenever Return To Office is mentioned, even as a hybrid strategy. Unfortunately, too many people are saying that ZOOM, WFH, and WFABO (Work […]

#MillenniumLive , CMO , Retail

Research Analyst Ian Bruce Joins Our CMO & Retail Assembly!

We have big news to share – our final Transformational CMO & Retail Virtual Assembly for 2021 will feature Forrester Research! Ian Bruce, Vice President & Principal Analyst at the leading global research and advisory firm will share his exclusive insights gained over the course of 2021. His research has a special focus on how […]

#MillenniumLive , Healthcare

#MillenniumLive with Paul Ginsburg on Consumer-driven Healthcare

This week on #MillenniumLive, our Co-Founder Alex Sobol sits down with Paul Ginsburg, PhD, Professor and Director of Public Policy at USC Schaeffer Center. Ginsburg explores his roots: from growing up in New York City, to discovering his passion for academia, and his special interests in health policy, healthcare financing, and delivery. Ginsburg also shares […]

CIO , Data , Retail

Jose Arrieta Keynotes Our Digital Enterprise and Data Transformation Assembly!

Our Digital Enterprise and Data Transformation Virtual Assembly in November will feature Jose Arrieta, Former Chief Information Officer and Chief Data Officer at HHS as our keynote speaker! In his last three years at HHS, he oversaw $6.3B in IT investments, $800B in grants, and $26B in Federal contracts while providing cybersecurity solutions for 174,000 […]

Lovin’ Digital Diary?

Premium content to our readers interested in all things business.

Check Us Out!

Millennium Membership offers Fortune 1000 C-Level executives, leading public sector/government officials, and thought leaders across a variety of disciplines unique and exclusive opportunities to meet their peers, understand industry developments, and receive introductions to new technology and service advancements to help grow their career and overall company value.

About Millenium Alliance Next

About Digital Diary

Created to provide premium content to our readers interested in all things business.

Launched in 2017, Digital Diary was created to provide premium content to our readers interested in all things business. With our blogs catered to deliver the top news stories, trends, and interviews from across all industries.

Read all story Next

Millennium Alliance Membership

Learn More Next

What does it mean to be a Millennium Member? In the midst of the constant disruption across all industries, our members are given the tools they need to digitally transform their organizations and become the best leaders they can be. Millennium Members are provided the exclusive opportunity to attend our 40+ intimate in person and virtual Assemblies, take part in industry-leading Executive Education sessions conducted by the nation’s leading academic institutions, business leaders, and technology providers and receive industry leading content through our Digital Diary Platform as well as the rapidly growing #MillenniumLive Podcast Series.