The Millennium Alliance is an invitation-only organization for Senior-Level Executives and Business Transformers.
CX leaders understand the speed, flexibility, and overall agility that cloud services can bring to their CX strategies. But many see only one solution to the challenges they’re facing: Rip and replace the entire contact center infrastructure. They often delay pulling the trigger for months or years because they know such a massive transformation will be very disruptive. There is a less-disruptive solution for on-premises contact center platforms. Some providers offer an over-the-top technology platform that allows companies to quickly develop, integrate, and host CX apps, and allow Contact Centers to maintain control and security of their solution.
This e-Book from our partners at Intelepeer sets out a path towards innovation, including how to incorporate omni-channel automation, AI, and analytics.
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#MillenniumLive on Leading The Change and Preventing Inside Attacks
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Millennium Membership offers Fortune 1000 C-Level executives, leading public sector/government officials, and thought leaders across a variety of disciplines unique and exclusive opportunities to meet their peers, understand industry developments, and receive introductions to new technology and service advancements to help grow their career and overall company value.
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