#MillenniumLive , Customer Experience , Podcast
Craig Richardville, Chief Information and Digital Officer at SCL Health and Millennium Alliance Advisory Board Member, joined us earlier this month as the Keynote Speaker for our Healthcare Providers and Payers Transformation Virtual Assembly. In this episode of #MillenniumLive, he discusses the role of the CIO in healthcare, leveraging digital assets to make healthcare more personalized, and the under-utilization of patients as a resource in optimizing care. He defines digital health as the convergence of digital assets within healthcare in order to enhance access, provide efficiency and self-service capabilities, and make healthcare more personalized and precise. He also discusses how the four different stakeholders- associates, consumers, providers, and patients- can utilize these assets for mutual benefit.
Go here to listen to the podcast episode or watch the full video below.
About Craig Richardville
Craig Richardville is the SVP, CIO & Digital Officer at SCL Health. His responsibilities include leading all aspects of the health system’s information technology strategy and operations, including enterprise systems and applications, information security, core infrastructure and leading the system’s digital transformation and information automation. Previously, he served as owner and president of Richardville Consulting LLC, delivering resource, advisory and brokerage services for innovative start-up software and services companies. Prior to that, he served as Senior Vice President & Chief Information and Analytics Officer at Carolinas HealthCare System (Atrium Health) for more than 20 years where he transformed the company into a national leader in the effective use of technology, utilizing data as a driver; analytics and business intelligence; artificial intelligence, machine learning and robotic process automation. His notable accomplishments include receiving the 2015 John E. Gall, Jr. CIO of the Year award from the College of Healthcare Information Management Executives (CHIME) and HIMSS in recognition of his leadership in driving digital transformation in healthcare and the 2017 CIO of the Year award for “Leadership” presented by Charlotte CIO for his impact on the technology industry across all verticals. Craig earned his master’s degree in business administration and also his bachelor’s degree in business administration from University of Toledo.
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