As the vaccine rollout continues in the United States, scheduling has proven to be a challenge for healthcare organizations as systems are overwhelmed by demand. That’s why our partners at IntelePeer have created an automated vaccine scheduling solution. A bi-lingual self-service hotline pre-screens and collects pre-registration information from callers before they are placed on a call to schedule an appointment. The solution has already been deployed and is ready to be implemented on a wider scale. As the demand for vaccinations become more urgent, Intelepeer’s solution will be critical in eliminating the website crashes and dropped calls that result from inundated systems.
IntelePeer Helps with COVID-19 Vaccination Scheduling
