#MillenniumLive , CIO , Healthcare , Millennium Staff
Healthcare organizations work tirelessly to impact and improve patient experience, constantly reviewing feedback, and analyzing data to drive meaningful change. While much can be affected through traditional standardized data, there is a struggle to understand accountability and impact on an individual and real-time level. Research shows a patient may interact with 50 nurses, physicians, and support staff across multiple disciplines, making it difficult to identify areas of improvement when faced with generalized, delayed feedback. This case study examines how the real-time, individualized data in Wambi, the first and only real-time engagement and recognition system that includes all key stakeholders in healthcare including patients, clinicians, healthcare staff, and leaders, creates transparency into these individual experiences and has been shown to be an early indicator of the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) results in key communication domains, and in fact that Wambi’s patient review questions directly correlated with a hospital’s 5-10% improvement.
Reach thousands of C-Level
Executives every month.
Do you have content that you feel will
resonate with our audience? We'd love to
welcome you as a guest contributor!
Premium content to our readers
interested in all things business.
Millennium Membership offers Fortune 1000 C-Level executives, leading public sector/government officials, and thought leaders across a variety of disciplines unique and exclusive opportunities to meet their peers, understand industry developments, and receive introductions to new technology and service advancements to help grow their career and overall company value.About Millenium Alliance
Launched in 2017, Digital Diary was created to provide premium content to our members interested in executive education and business transformation. With C-Suite executive and top academic contributors, interviews with industry leaders, and digital transformation insights from technology experts, Digital Diary has all of the professional development tools you need to stay ahead of the curve.
We are dedicated to distributing meaningful opportunities for our reader to increase their personal knowledge, simplify business initiatives, and to have the right information to build their capabilities and leadership skills at every level.
In the midst of disruption across all industries, our members are given the tools they need to digitally transform their organizations.
Joining Mill All is an opportunity unlike any other to connect with the best professionals in your industry and be a part of a community to become the best leader you can be.
500 Companies Attend Each Year