A Buyer’s Guide to Automation

Contributed by AKASA

THE AUTOMATION PROCESS

Digital transformation efforts in healthcare are driving the demand for automation in revenue cycle operations, especially as organizations seek to efficiently capture revenue while lowering their cost to collect. Shifting business dynamics driven by the COVID-19 pandemic in 2020 have only intensified the need for automation as organizations face massive financial pressures while abruptly transitioning their teams to remote work. Social distancing practices have also made the ability to deploy new technology quickly and entirely remotely essential.

The scale and scope of healthcare in the U.S. means automation tools have to handle massive complexity and constant change.

Over the past two decades, revenue cycle leaders have been forced to cobble together a patchwork of solutions that often don’t integrate with one another and only automate a portion of revenue cycle processes. Other general solutions, such as robotic process automation (RPA), may work for simple, discrete tasks, but often fail quickly in the highly complex and dynamic nature of healthcare. This leaves hospitals and health systems stuck with a trail of broken bots and blown budgets. In fact, a Forrester research report from July 2019 indicated that for every $1 spent on RPA technology, an additional $3.41 is spent on RPA bot creation and maintenance.

Read the full report here

About AKASA

Be a Better Steward of the Healthcare Dollar

AKASA has pioneered Unified Automation™ to provide health systems with a single solution to efficiently, accurately, and autonomously navigate the complex state of medical reimbursement in the United States, enabling health systems to decrease their cost of care and be better stewards of the healthcare dollar. They evaluated modern automation approaches from some of the most complex domains in the world, and we derived core principles – like the best ways to monitor existing workflows, learn from workflows at scale and quickly adapt to change. They then built proprietary technology from the ground up to apply these core principles to the unique challenges of healthcare revenue cycle management. Unified Automation™ offers revenue cycle leaders at health systems and providers of all sizes a powerful new tool for doing more with less. Unified Automation™ can help restore trust in healthcare, by bringing together the best of people, data, and technology to address financial complexity in the U.S. healthcare system. Go here for more information.