Contributed by Drips

In today’s digital age, where communication channels abound, capturing the attention and fostering meaningful interactions with customers has become increasingly challenging. Our partners at Drips recognize this paradigm shift and have positioned themselves to help organizations navigate this complex terrain.

 Read the full report here.

About Drips

Envision a healthcare communications approach where every member feels heard and valued, and where proactive interactions lead to strong, meaningful relationships. This is the vision Drips turns into reality.

Traditional payer outreach methods are growing increasingly ineffective. Most members don’t answer the phone. Email and push notifications get lost in the flood of impersonal messages.

Drips solves this problem with a proactive engagement approach, improving outcomes at critical points in a member’s journey.

By leveraging our proprietary conversational AI model, Drips enables members to interact with their health plan on their terms through SMS, calls, and Visual Voicemail. Drips improves member engagement, leading to higher enrollment, retention, participation in care programs, and star ratings.

In partnership with our clients, we meticulously develop, manage, and fine-tune these AI-powered campaigns. Additionally, our commitment to compliance with TCPA, HIPAA, and other communication guidelines is unwavering, helping our clients meet both state and federal requirements.

Learn more at drips.com.