Transforming The Patient Experience Starts Here

A Millennium Alliance team member will be available at our registration desk right outside of the session rooms to assist executives with checking in and to answer any questions that may come up throughout the duration of the Assembly.

Our executive education roundtables are 1-hour conversations moderated by an industry thought leader. During these open discussions, our attendees have the opportunity to chat about the most relevant and current topics in the industry and share their thoughts with their peers.

Key Discussion Points:

• Explore AI’s role in transforming healthcare operations, enhancing decision-making, and driving efficiency in highly regulated settings
• Address the challenges of integrating AI while ensuring patient data privacy and regulatory compliance.
• Learn how AI is revolutionizing patient care through predictive analytics and tailored treatment plan

Key Discussion Points:

• Explore AI’s role in transforming healthcare operations, enhancing decision-making, and driving efficiency in highly regulated settings
• Address the challenges of integrating AI while ensuring patient data privacy and regulatory compliance.
• Learn how AI is revolutionizing patient care through predictive analytics and tailored treatment plan

Key Discussion Points:

• Examine the pitfalls of prioritizing technology over the human element in healthcare and analyze case studies where tech fell short of patient expectations and brainstorm strategies to re-center patient experience in a tech-saturated landscape
• Explore the tension between the influx of healthcare technology and the persistent desire for human connection in healthcare experiences. Identify actionable steps to ensure technology enhances, rather than hinders, patient-centric care.
• Critically assess which tools truly enhance patient experience and learn how to evaluate technology through a patient-centered lens

Key Discussion Points:

• This workshop encourages healthcare executives to look beyond their organizational boundaries and explore the power of strategic partnerships in delivering exceptional patient experiences 
• In this workshop, executives will learn to leverage partner strengths to enhance the patient experience, addressing key moments like billing, referrals, and ongoing care
• This workshop focuses on transparency, trust, and communication in partnerships. It emphasizes creating a feedback system to capture customer insights, using regular communication and data sharing to align goals and improve outcomes

Key Discussion Points:

• Learn strategies for building and managing effective care teams in a value-based care setting.
• Explore best practices in team communication, care coordination, and conflict resolution, fostering a culture of collaboration and mutual support
• Examine the role of technology in facilitating seamless communication and data sharing among care team members

Key Discussion Points:

• Learn to blend digital efficiency with personalized, empathetic interactions
• Explore how to leverage technology to personalize communication, streamline workflows, and empower patients with greater control over their healthcare journeys
• Dive into how communication, empathy, and emotional intelligence drive exceptional patient experiences

Key Discussion Points:

• This workshop highlights early childhood development (ECD) as a crucial social determinant of long-term health and its financial benefits for rural communities
• Understand the importance of prenatal care as a key factor in ECD. Learn how a lack of access to prenatal care in rural areas can lead to higher infant mortality rates and other health disparities
• Explore innovative ECD programs that have been successful in rural settings such as home visiting programs, which provide support and resources to families, and comprehensive child wellness programs that address various needs, such as nutrition and mental health

Key Discussion Points:

• Examine emerging trends in data modernization in healthcare and emphasize the need for secure, scalable, and interoperable data platforms
• Explore practical tips for creating and sustaining a culture of technical innovation by fostering a growth mindset, encouraging experimentation, and celebrating both successes and failures as learning opportunities
• Explore how data modernization can improve patient care and empower healthcare organizations to adapt to the evolving needs of patients and the healthcare system

A casual opportunity for executives to network with their peers with the opportunity to enjoy beer, wine, signature drinks, and light appetizers.

A formal sit down event that includes a three-course dinner, followed by an address from our Keynote Speaker.

A buffet style breakfast where executives can enjoy the most important meal of the day, followed by a Keynote Panel.

Key Discussion Points:

• Address historical distrust through discussions on building trust, enhancing data transparency, and aligning technology investments for shared benefits
• Explore collaborative strategies in value-based care, with successful models to improve access, equity, and care delivery
• Analyze innovative solutions like nurse triage programs through case studies, and identify KPIs to measure success in partnerships

Our roundtables are 1-hour conversations led by a fellow executive or one of our C-Level technology partners. During these open discussions, our attendees have the opportunity to chat about the most relevant and current topics in the industry and share their thoughts with their peers.

Key Discussion Points:

• Examine the projected increase in healthcare costs, the role of high-cost drugs like GLP-1s and discuss the impact of these rising costs on employers, insurers, and patients. Explore the challenge of balancing the benefits of these innovative drugs with their financial implications
• Discover strategies to ensure appropriate utilization and explore value-based care models for high-cost medications
• Discuss strategies to promote the adoption of biosimilars, address potential challenges and opportunities related to biosimilar uptake 

Key Discussion Points:

• Explore the power of patient feedback loops and advisory boards and learn how to effectively gather patient insights and translate them into actionable improvements that enhance the patient experience
• Uncover common pitfalls in collecting and interpreting patient feedback. The workshop will equip executives with the skills to identify actionable insights and avoid misinterpretations of patient data
• Develop a strategic framework for incorporating patient perspectives throughout the design and implementation of healthcare initiatives, ensuring alignment with patient needs

Key Discussion Points:

• Explore the transformative potential of data analytics in healthcare and how data can be leveraged to improve decision-making across various domains, including cost management, quality improvement, and patient experience
• Explore the role of predictive analytics in identifying high-risk patients and developing targeted interventions. 
• Learn how data analysis can optimize care coordination, reduce hospital readmissions, and improve population health management 
• Dive into the concept of building a data-driven culture within healthcare organizations and discuss strategies for fostering data literacy among staff and creating a culture that values data-informed decision-making

Our roundtables are 1-hour conversations led by a fellow executive or one of our C-Level technology partners. During these open discussions, our attendees have the opportunity to chat about the most relevant and current topics in the industry and share their thoughts with their peers.

A buffet style lunch where executives can recharge and prepare for the second half of the day.

Key Discussion Points:

• Experience guided exercises and peer discussions, reconnect with the core values driving the pursuit of exceptional patient experiences
• Re-centering a focus on the “why” behind patient experience roles leaving this discussion with a renewed passion for patient experience
• Step back from the day-to-day demands of the patient experience roles and engage in meaningful dialogue about the future of patient experience transformation. Through facilitated reflection, attendees will identify potential blind spots and areas for realignment within their organizations

Key Discussion Points:

• Shift the paradigm of patient care from a provider-centric to a patient-centric model. Explore strategies to empower patients as active participants in their own health journeys, fostering collaboration and shared decision-making
• Learn practical tools and techniques to integrate patient voices at every stage of care. Participants will learn how to solicit, value, and act upon patient input, creating truly patient-centered care experiences.
• This thought-provoking session challenges traditional power dynamics in healthcare, encouraging executives to view patients as true partners in their well-being. Participants will explore the transformative potential of shared decision-making and collaborative care planning

Key Discussion Points:

• Examine the growing trend of enhanced patient engagement in healthcare, fueled by the rise of health-tracking apps and greater access to medical information
• This workshop explores the transformative potential of digital health solutions in empowering patients to take an active role in their own healthcare journeys
• Learn how to adapt your organization to this evolving landscape and strengthen relationships with your patients

Key Discussion Points:

• Explore the science behind personalized medicine, focusing on how genomics, molecular diagnostics, and data analytics are used to identify individual risk factors, predict treatment responses, and enhance patient outcomes
• Explore real-world applications of personalized medicine in clinical settings and learn how molecular diagnostics and data analysis are tailoring treatments for cancer, infectious diseases, and genetic disorders
• Explore the future of personalized medicine, highlighting emerging technologies, research breakthroughs, and new diagnostic tools
• Examine the challenges in scaling personalized medicine, including data privacy, regulatory issues, and IT infrastructure needs

We’re always striving to make our Assemblies the best they can be and kindly ask each attendee to complete a brief feedback survey on the sessions & meetings they attended. As a token of our appreciation, everyone who submits their feedback packet is then entered into a raffle drawing for a $500 Airbnb gift card. We close out Day 2 of the Assembly by drawing the winning ticket and thanking our valued members & partners.