Technology / Operations executive in financial services with broad experience in retail banking, consumer mortgages, consumer real estate, software product development and support, and commercial lending. Unusual ability to implement technology to meet business needs. Extensive experience managing business operations and technology development, and in building and leading organizations. Outstanding strategic and people leadership skills. Interested in lean manufacturing, lean product development, and agile development approaches. Author of two well-received books on lean and agile software, “Tale of Two Systems: Lean and Agile Software for Business Leaders,” and “Tale of Two Transformations: Bringing Lean and Agile Software to Life.” Written as engaging business novels, these accessible books are aimed at both general business leaders and software professionals, serving as a primer on lean/agile approaches and a guide to implementation.