Overview
With consumer demands evolving at a rapid pace in today’s innovation economy, we have decided to gather a select group of 10-15 top customer experience & marketing leaders from forward-thinking brands to participate in open-format discussions about the current trends and evolving challenges the industry is facing.

Objectives
STRATEGICALLY CURATING
Strategically curating like-minded leaders in a relaxed but focused manner
CREATING AN ENVIORNMENT
Creating an environment conducive for you to establish powerful connections
IDENTIFYING NEW OPPORTUNITIES
Identifying new opportunities to ensure your brand sustains its competitive advantage

Roundtable Discussions
During the Dinner you will participate in an interactive roundtable discussion of your choosing. Below are the topics:
- Protect your brand, restore trust and increase revenue by securing your voice communications from fraud, social engineering, spoof attacks, and create brand identity when making outbound calls to your customers
- Leverage conversational AI within your contact center both internally with your agents and externally to create the best customer interactions and experiences for customers and agents
- Build differentiated experiences through digital adoption, self-service, and personalization of those experiences by capitalizing on the benefits of a modern cloud contact center
Dinner Format
- Cocktail Hour
- Welcome Address
- Dinner & Roundtable Discussions
- Dessert & Round-Robin






