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Overview

With consumer demands evolving at a rapid pace in today’s innovation economy, we have decided to gather a select group of 10-15 top customer experience & marketing leaders from forward-thinking brands to participate in open-format discussions about the current trends and evolving challenges the industry is facing.

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Gabriel Kreuther

New York City

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Objectives
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STRATEGICALLY CURATING

Strategically curating like-minded leaders in a relaxed but focused manner

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CREATING AN ENVIORNMENT

Creating an environment conducive for you to establish powerful connections

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IDENTIFYING NEW OPPORTUNITIES

Identifying new opportunities to ensure your brand sustains its competitive advantage

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Roundtable Discussions

During the Dinner you will participate in an interactive roundtable discussion of your choosing. Below are the topics:

  • Protect your brand, restore trust and increase revenue by securing your voice communications from fraud, social engineering, spoof attacks, and create brand identity when making outbound calls to your customers
  • Leverage conversational AI within your contact center both internally with your agents and externally to create the best customer interactions and experiences for customers and agents
  • Build differentiated experiences through digital adoption, self-service, and personalization of those experiences by capitalizing on the benefits of a modern cloud contact center

Dinner Format

  • Cocktail Hour
  • Welcome Address
  • Dinner & Roundtable Discussions
  • Dessert & Round-Robin
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About Verizon

At Verizon Business, we can help you plan and develop a customer experience solution for today that is designed for the future. Our integrated solutions, dynamic ecosystem and strong relationships with leading technology vendors help drive better customer experiences and better business results – simply, securely and reliably. We offer a complete range of business solutions including advisory services, contact center solutions, voice security, 5G, fixed wireless access, mobility, artificial intelligence, Internet of Things, Network as a Service and other advanced communication tools. We have integrated AI that can help you automate tasks, improve decision-making, and personalize customer interactions. Our proven solutions create winning digital customer experiences that connect people, places and information around the world.

About Verizon

At Verizon Business, we can help you plan and develop a customer experience solution for today that is designed for the future. Our integrated solutions, dynamic ecosystem and strong relationships with leading technology vendors help drive better customer experiences and better business results – simply, securely and reliably. We offer a complete range of business solutions including advisory services, contact center solutions, voice security, 5G, fixed wireless access, mobility, artificial intelligence, Internet of Things, Network as a Service and other advanced communication tools. We have integrated AI that can help you automate tasks, improve decision-making, and personalize customer interactions. Our proven solutions create winning digital customer experiences that connect people, places and information around the world.