Overview
With consumer demands evolving at a rapid pace in today’s innovation economy, we have decided to gather a select group of 10-15 top customer experience & marketing leaders from forward-thinking brands to participate in open-format discussions about the current trends and evolving challenges the industry is facing.
![](https://mill-all.com/wp-content/uploads/2023/03/NYC-Hero-scaled.jpg)
Strategically curating like-minded leaders in a relaxed but focused manner
Creating an environment conducive for you to establish powerful connections
Identifying new opportunities to ensure your brand sustains its competitive advantage
![](https://mill-all.com/wp-content/uploads/2023/03/discussion-1.jpg)
Roundtable Discussions
During the Dinner you will participate in an interactive roundtable discussion of your choosing. Below are the topics:
- How are AI, ML, advanced analytics, and interactive chat videos differentiating future-ready organizations from others? Where are you on that digital customer journey?
- Securing the brand from unwanted spam calls and robocalls is a big nuisance and concern for organizations today. How are you protecting your corporate brand and reputation?
- Moving to the cloud is now a necessity, and while the pandemic accelerated the situation, there are new drivers in the marketplace such as digital adoption, mobility, enabling self-service, personalization, security, and so much more. As an organization that is trying to build differentiated experiences, do you feel you are capitalizing on all the benefits a cloud contact center can provide?
Dinner Format
- Cocktails & Networking
- Welcome Address
- Dinner and Roundtable Discussion
- Dessert and Closing Remarks
![Dinners Food Millennium Alliance](https://mill-all.com/wp-content/uploads/2019/09/1-3.jpg)