The KLAS Spotlight Report with Collette Health

  • By Nicole Chan
  • in
  • on September 15, 2023

Contributed by Collette Health

KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider’s voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services, and medical equipment to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance.

In the Collette Health Spotlight Report, you will learn:

  • Why providers value Collette Health’s ease-of-use
  • What separates Collette Health from the competition
  • Why Collette Health is a part of 89% of their client’s long-term virtual care plan

Read the full report here.


About Collette Health

Collette Health (formerly MedSitter) is the next generation of high-acuity virtual care. More than 150 hospitals and 12 top healthcare systems nationwide trust their AI-enabled continuous virtual observation, clinician observers, and actionable analytics to solve staffing shortages, prevent adverse events, and improve patient and clinician satisfaction.

Virtual Care Solutions

  • AI-enabled, cloud-based, persistent 2-way video and audio
  • On staff, clinical virtual nurses (RN, LPN, CNA, behavioral)
  • HCAHPS use cases and patient surveillance data trends, observer metrics, intervention performance
  • NLP multi-lingual, text to speech, ASL + 70+language translations
  • Clinician-led implementation and training

Challenges They Solve

  • Augment clinician staffing shortages
  • Proactively identify and intervene, preventing adverse events
  • Improve patient safety outcomes
  • Positively impact patient experience scores
  • Offset high-acuity costs


  • 100% of customers would buy from them again (KLAS Spotlight Report August 2023)
  • 99.99% uptime
  • 5 HCAHPS scores influenced
  • 6M+ hours of patient observation
  • 10:1 staff to virtual observer cost-savings

To learn more, visit

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