Hey, Alexa, Are You HIPAA Compliant?

Amazon recently released new software that makes its Alexa voice assistant compliant with the Health Insurance Portability and Accountability Act, more commonly known by it’s acronym, HIPAA, opening the door for the tech giant to strengthen its foothold in healthcare. This move opens the door to a broad array of uses for Alexa in homes and hospitals, allowing patients to receive updates from care teams, schedule a same-day appointment, find an urgent care center, check the status of a prescription, and hear their latest blood sugar reading to name a few.

The announcement marks a big step forward in the potential for smart speaker technology to meet the growing patient demands for consumer and convenience in the era of digital transformation. While healthcare companies have previously created Alexa skills, the lack of compliance with the landmark privacy rule was a significant roadblock to making tools patients could find useful.

“Every day developers are inventing with voice to build helpful and convenient experiences for their customers,” Amazon wrote in a blog post announcing the news. “These new skills are designed to help customers manage a variety of healthcare needs at home simply using voice.”

Now that consumers will be able to use new Alexa health skills to ask questions such as “Alexa, pull up my blood glucose readings” or “Alexa, find me a doctor,” third-party health developers who follow certain guidelines can sign business associate agreements with Amazon under HIPAA, opening the door for further collaboration between healthcare providers and the online giant.

Voice technology like Amazon’s Alexa and Apple’s Siri has been continually hailed as a major breakthrough for healthcare, particularly for seniors, kids and those with mobility problems. As a result, Amazon, have been increasingly focused on the needs of these populations, who view voice assistant devices as an important way to manage their medications, communicate with loved ones, and alert emergency services.

Demonstrating how the digital data revolution is empowering patients, the feature from Boston Children’s Hospital will allow patients and caregivers to “share recovery progress with their care team post-surgery,”said the hospital’s Chief Innovation Officer John Brownstein in a statement provided by Amazon.

“We believe it is just one example of how voice technology can extend the care and support of our patients beyond the four walls of the hospital,” he said.

With more than 100 million Alexa-powered devices sold to date, Amazon’s move could become a big splash as more and more consumer-focused tech companies rush to meet HIPAA privacy standards for transmitting protected health information.

ABOUT THE DIGITAL HEALTHCARE TRANSFORMATION ASSEMBLY

The future of healthcare is digital. With the FDA providing clarity with the launch of new regulations regarding digital technology in 2018, developers and healthcare industry stakeholders alike are working to transform the patient experience.

The healthcare landscape is changing. The on-demand patient increasingly favors digital technology and platforms. According to Pew Research, a third of Americans have gone online and searched symptoms, in an attempt to diagnose a medical condition.

The US healthcare industry is unique, as it markets direct-to-consumer or direct-to-patient. Digital marketing technology is enabling healthcare marketers to talk directly to consumers in a new, more engaging way.

The Millennium Alliance is pleased to announce our bi-annual Digital Healthcare Transformation Assembly will be taking place on June 11-12, 2019.

Are you interested in becoming a sponsor for this event? Click here today to learn more >>

Are you a Digital Healthcare Executive interested in attending this event? Inquire here today to find out if you qualify for Millennium Membership >>

Leave a Reply

admin

PUBLISHED BY admin

Jenny Schecher is a Client Services Director & Social Media Manager at The Millennium Alliance. Jenny is an avid contributor to our blog, Digital Diary, as well as all social media platforms. When she is not writing about digital transformation and technology, she is working with her team to make visions come to life at our events. (and eating all of NYC's best food.) Follow her on Instagram: @jennyschecs or find her on LinkedIn!

View all posts by admin

Related Posts

#MillenniumLive , Healthcare , Technology

#MillenniumLive on Humanizing the Patient Experience with Vocera Ease

This week on #MillenniumLive, we have Senior Vice President and General Manager at Vocera Ease, Patrick de la Roza as well as Co-Creator Dr. Kevin de la Roza. Growing rapidly, with the pandemic only accelerating that growth, Kevin and Patrick share the incredible story of how Vocera Ease is opening a window into the operating […]

Security

The 5 Critical Steps In Your Endpoint Security Strategy

In 2019, 70% of successful breaches started at the endpoint. And now, with the large-scale shift to remote working due to COVID 19, the explosion of end-user devices, BYOD, and endpoints working outside of the network, many organizations are still trying to determine the best security strategies, giving attackers time to take advantage and capitalize […]

Podcast , Security

#MillenniumLive on Leading The Change and Preventing Inside Attacks

On this episode of the #MillenniumLive Keynote Panel Series, we tackle the subject of Building Your Framework: Leading The Change and Preventing Inside Attacks. The panelists delve into the different ways to identify and prevent potential insider attacks, utilize behavior analytics to maintain a safe workplace, create insider threat mitigation programs, and more. This panel […]

Technology

How Can IT Organizations Rise to the Occasion in the New World of Remote Work?

The coronavirus pandemic has fundamentally changed the nature of remote work as organizations throughout the United States abruptly had to close workplaces. Over a matter of days and weeks, organizations scrambled to accommodate millions of workers trying to connect and collaborate full time over remote connections. The ability to communicate with remote sites, customers, partners, […]

Lovin’ Digital Diary?

Premium content to our readers interested in all things business.

Check Us Out!

Millennium Membership offers Fortune 1000 C-Level executives, leading public sector/government officials, and thought leaders across a variety of disciplines unique and exclusive opportunities to meet their peers, understand industry developments, and receive introductions to new technology and service advancements to help grow their career and overall company value.

About Millenium Alliance Next

About Digital Diary

Created to provide premium content to our readers interested in all things business.

Launched in 2017, Digital Diary was created to provide premium content to our readers interested in all things business. With our blogs catered to deliver the top news stories, trends, and interviews from across all industries.

Read all story Next

Interested in Millennium Membership?
Find out if you qualify here.

arrow