Retail Transformation for the Digital Age Starts Here

A Millennium Alliance team member will be available at our registration desk right outside of the session rooms to assist executives with checking in and to answer any questions that may come up throughout the duration of the Assembly.

Our executive education roundtables are 1-hour conversations moderated by an industry thought leader. During these open discussions, our attendees have the opportunity to chat about the most relevant and current topics in the industry and share their thoughts with their peers.

Key Discussion Points:

• Lessons learned from recent sources of supply chain disruptions impacting the industry, such as natural disasters, geopolitical instability, trade disputes, and global health crises
• The evolving role of digital technologies in driving agility and innovation across the value chain, from customer engagement to inventory management and fulfillment
• Proven strategies for building trust, transparency, and alignment of interests between retail organizations and their supply chain partners, including suppliers, manufacturers, and logistics providers
• Opportunities for joint innovation and co-creation to develop resilient, sustainable supply chains that meet the evolving needs and expectations of customers

Key Discussion Points:

• Utilizing customer data and AI-driven insights to create hyper-personalized shopping experiences across digital and physical channels
• Integrating advanced technologies, such as augmented reality and virtual try-ons, to enhance customer engagement and satisfaction
• Streamlining fulfillment processes to meet the demands of personalized e-commerce, including last-mile delivery optimization and efficient inventory management

Key Discussion Points:

• Leveraging data analytics to anticipate consumer trends and optimize product assortments for peak holiday demand
• Coordinating cross-functional teams to ensure seamless execution of promotional campaigns, inventory management, and fulfillment operations
• Implementing effective procurement strategies to secure high-demand products and mitigate supply chain disruptions during the holiday season

Key Discussion Points:

• Implementing proactive communication and transparency in order tracking to enhance the post-purchase experience
• Utilizing customer feedback and data analytics to identify and address common pain points in returns and exchanges
• Developing loyalty programs and personalized follow-up strategies to foster long-term customer relationships and repeat purchases

Key Discussion Points:

• Integrating digital technology with physical retail spaces to create immersive and interactive shopping experiences
• Utilizing augmented reality and virtual reality to enhance customer engagement and product visualization
• Developing seamless omnichannel strategies to ensure a consistent and personalized customer journey across both online and offline platforms

Key Discussion Points:

• Implementing dynamic pricing strategies to respond to market fluctuations and cost changes in real-time
• Analyzing customer data to identify price sensitivity and optimize pricing without alienating key segments
• Leveraging promotional campaigns and value-added services to maintain customer loyalty amid price adjustments

Key Discussion Points:

• Leveraging real-time data analytics to optimize in-store inventory management and ensure product availability
• Implementing mobile and contactless payment solutions to enhance the speed and convenience of the checkout process
• Integrating digital touchpoints within physical stores to create seamless and engaging customer experiences

Key Discussion Points:

• Integrating generative AI for predictive analytics and real-time decision-making in enterprise resource planning
• Leveraging AI to enhance supply chain visibility, optimize resource allocation, and streamline operational efficiencies
• Addressing challenges and opportunities in adopting generative AI within existing ERP systems for improved business outcomes

A casual opportunity for executives to network with their peers with the opportunity to enjoy beer, wine, signature drinks, and light appetizers.

A formal sit down event that includes a three-course dinner, followed by an address from our Keynote Speaker.

A buffet style breakfast where executives can enjoy the most important meal of the day, followed by a Keynote Panel.

Key Discussion Points:

• The implications of automation in ports on labor agreements and workforce stability, particularly in relation to job security and union negotiations
• Assessing the readiness of your supply chain to withstand potential disruptions caused by ILA strikes, including contingency planning and alternative logistics strategies
• Unpacking the economic ramifications of a potential ILA strike during peak season, considering impacts on retail operations, consumer goods availability, and broader economic stability

Our roundtables are 1-hour conversations led by a fellow executive or one of our C-Level technology partners. During these open discussions, our attendees have the opportunity to chat about the most relevant and current topics in the industry and share their thoughts with their peers.

Key Discussion Points:

• Implementing Agile methodologies to foster rapid adaptation and responsiveness across supply chain and retail operations
• Leveraging digital transformation to enhance collaboration and communication within the ecosystem of suppliers, manufacturers, and retailers
• Integrating scalable technologies to support dynamic market demands and optimize operational efficiencies

Key Discussion Points:

• Leveraging leadership development programs to cultivate high-performance teams and enhance employee engagement
• Embracing adaptive leadership styles to navigate complex retail environments and drive organizational success
• Implementing continuous learning and development initiatives to foster innovation and agility within supply chain and retail teams

Key Discussion Points:

• How attacks on cargo ships by Houthi rebels in the Red Sea have impacted supply chain operations, from delivery delays to skyrocketing shipping costs
• How retailers are making changes to navigate these challenges, including ramping up nearshoring and rerouting cargo ships
• Strategies for collaboration between retailers and suppliers in the short term and the long-term impact of the Red Sea disruption

Our roundtables are 1-hour conversations led by a fellow executive or one of our C-Level technology partners. During these open discussions, our attendees have the opportunity to chat about the most relevant and current topics in the industry and share their thoughts with their peers.

A buffet style lunch where executives can recharge and prepare for the second half of the day.

Key Discussion Points:

• Unpacking the benefits of fostering a digitally fluent workforce, including improved collaboration, agility, and the ability to capitalize on emerging opportunities in the digital landscape
• Identifying effective strategies for building digital fluency among C-suite executives and organizational leaders, enabling informed decision-making and driving digital transformation initiatives forward
• Innovative approaches and tools for enhancing digital literacy across all levels of the organization and fostering a culture of continuous learning and adaptation in the face of technological advancements

Key Discussion Points:

• Identifying the key drivers of inflation and their impact on supply chain costs, including raw materials, labor, and transportation
• Exploring effective pricing strategies and cost-control measures to mitigate inflationary pressures without compromising customer satisfaction
• Leveraging technology and data analytics to enhance visibility and decision-making in an inflationary environment

Key Discussion Points:

• Utilizing machine learning algorithms to optimize route planning and delivery schedules for improved efficiency and cost savings
• Addressing the challenges of integrating machine learning into existing last-mile logistics frameworks, including data quality, system interoperability, and workforce training
• Exploring the benefits of predictive analytics in anticipating and mitigating potential delivery issues, such as traffic congestion and weather disruptions

Key Discussion Points:

• Implementing advanced analytics and forecasting tools to enhance demand planning accuracy and inventory management efficiency
• Addressing the challenges of balancing inventory levels with fluctuating demand to minimize stockouts and overstock situations
• Leveraging real-time data and machine learning to improve visibility and decision-making across the supply chain

We’re always striving to make our Assemblies the best they can be and kindly ask each attendee to complete a brief feedback survey on the sessions & meetings they attended. As a token of our appreciation, everyone who submits their feedback packet is then entered into a raffle drawing for a $1,000 Airbnb gift card. We close out Day 2 of the Assembly by drawing the winning ticket and thanking our valued members & partners.