Jim Merlino, CISO, EVP & Chief Innovation Officer at The Joint Commission Keynotes Our Healthcare Providers Transformation Assembly on September 17-18th!

The Millennium Alliance is excited to announce Jim Merlino, EVP & Chief Innovation Officer at The Joint Commission will keynote our Healthcare Providers Transformation Assembly on September 17-18th. 

Interested in joining this Assembly? Click here to request an invite.

About Jim Merlino

James Merlino, MD, is the Executive Vice President and Chief Innovation Officer at The Joint Commission. In this role, Dr. Merlino focuses on the transformation of The Joint Commission’s
services utilizing data and innovation to advance health care safety and quality worldwide. Previously, he served as the Chief Clinical Transformation Officer at Cleveland Clinic overseeing
enterprise strategy, business development, safety, quality, experience, and continuous organizational improvement. Earlier, he also served as Chief Experience Officer and Associate Chief of Staff at Cleveland Clinic, vice-chair of the Digestive Disease Institute, and was a practicing staff colorectal surgeon. Prior to Cleveland Clinic, he served as the Chief Transformation Officer for Press Ganey Associates. Dr. Merlino is recognized as an expert in health care strategy, improving safety, quality, and patient experience, and has extensive experience both domestically and internationally. He is a renowned speaker with over 400 invited presentations including on strategies to redefine care around the needs of the patient. He has led C-suite strategic sessions with more than 70 of the largest and most successful health care organizations in the U.S., and regularly coached CEOs, C-suite leaders and health care boards on health care strategy and cultural change.

Dr. Merlino was named to HealthLeaders Magazine’s list of “20 people who make health care better” in 2013 and has consistently been on Becker’s list of top 50 experts in health care safety, and was recognized by Beckers as a top Chief Transformation Officer. He has been widely published in academic papers and released his first book, “Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way” in 2014. He is a co-editor of the best-selling safety book “Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare,” released in 2018. He has also received numerous awards in health care. Dr. Merlino is a member of the American College of Health Care Executives, American Society of Colon and Rectal Surgeons, American College of Surgeons, and American Medical Association.

Dr. Merlino earned his bachelor’s degree in business administration from Baldwin-Wallace College, Berea, OH, and his medical degree from Case Western Reserve University School of Medicine in Cleveland, OH. He completed his general surgery training at University Hospitals of Cleveland and his colorectal surgery fellowship at Cleveland Clinic. He was also an Agency for Healthcare Research and Quality (AHRQ) fellow.

Leave a Reply

View all posts by Paige Russo

Related Posts
Looking to

Reach thousands of C-Level
Executives every month.

Next Request More Information
Become a Guest

Do you have content that you feel will
resonate with our audience? We'd love to
welcome you as a guest contributor!

Next Contact Digital Diary
Lovin’ Digital

Premium content to our readers
interested in all things business.

Next Subscribe Now
Check Us Out!

Millennium Membership offers Fortune 1000 C-Level executives, leading public sector/government officials, and thought leaders across a variety of disciplines unique and exclusive opportunities to meet their peers, understand industry developments, and receive introductions to new technology and service advancements to help grow their career and overall company value.

Next About Millenium Alliance
About Digital Diary
The go-to source for all things digital transformation.

Launched in 2017, Digital Diary was created to provide premium content to our members interested in executive education and business transformation. With C-Suite executive and top academic contributors, interviews with industry leaders, and digital transformation insights from technology experts, Digital Diary has all of the professional development tools you need to stay ahead of the curve.

Meaningful Opportunities
Leadership skills at every level

We are dedicated to distributing meaningful opportunities for our reader to increase their personal knowledge, simplify business initiatives, and to have the right information to build their capabilities and leadership skills at every level.

Millennium Alliance Membership

In the midst of disruption across all industries, our members are given the tools they need to digitally transform their organizations.

What does it mean to be a
Millennium Member?
Joining Mill All is an opportunity unlike any other to connect with the best professionals in your industry and be a part of a community to become the best leader you can be.

Interested in Learning More?

Reach out to us or
keep learning
arrow Check Out Our Events
Next Check Out Our Community Dinners
Next Check Out Digital Diary