23 Aug, 2018

Reimagining Your Tech Workforce In The AI Age

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Have you heard? Artificial intelligence is significantly changing organizations. This has been repeated many times before, as you may be aware. However, IT leaders must act now to ensure their teams can handle this digital transformation since AI can be an intimidating shake-up.

There is no denying the disruption that technologies like cloud and mobile have made in the recent past. But, AI is a completely different ball game. AI is bringing changes to organizations and society that are on a whole new level since it has the ability to free up your time and provide accurate completion of routine skills, to name a few. Reimagining your tech workforce with AI may seem like a daunting task, but it is the one technology that is expected to heat up and hit desks faster.

Human + Machine = Teamwork

One of the biggest challenges facing IT executives in the AI transformation is the need to recognize and fill skills gaps quickly and effectively to keep pace with the scale, speed, and scope of technology change. The first step in filling skills gaps is identifying them. However, in the era of human and machine collaboration, pinpointing skills gaps is becoming increasingly complex as we move forward. But, there is much to be learned in this new form of collaboration.

“We have really seen that there is this early-stage shift from a automation focused with artificial intelligence to an imagination and re-imagination focus. And we’re seeing that companies that focus on imagination and re-imagination are able to do a lot more and to do things differently than the companies that are just focusing on automating the old ways of doing things.” James Wilson, Senior Technology Leader at Accenture writes.

Human-centered skills such as problem-solving, judgment, and communication will be critical for businesses to succeed at the human-machine collaboration.

Lowering The Barrier To Use AI

The most major step in reimaging the tech workforce is that executives need to start to think about really lowering the barrier to using AI. IT leaders should develop relationships that help broaden their network so that they have a bigger talent pool from which to source scarce talent. Academic partnerships, apprenticeship programs — and even gaming conventions, which draw individuals with unique technology skills — can be rich sources for lowering the barrier.

AI has set a new standard for technology change that will only accelerate as the year’s progress. The key for IT leaders is to have a strategy that optimizes the right kind of work to the right kind of talent sources at the right scale in order to tackle transformation. This will not only maximize the business value that companies receive from AI and other technologies, but it will empower IT functions to continue to lead the charge on disruption.

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