Digital transformation has set its sights on the financial services and insurance industries. CIOs from North America’s top institutions are working to leverage new technology such as Artificial Intelligence to deliver products and services that answering changing customer needs.
While financial services and insurance CIOs will deal with many challenges in the coming years, one particular technological challenge raises to the top – dealing with the complexity of data. The massive explosion in data is creating unprecedented manageability issues for firms around the world. As firms expand customer touch points through the use of digital platforms like social media, CIOs are dealing with an overwhelming volume of structured and unstructured data, resulting in an increased need for tighter security.
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A company’s “personality” is now the second most important factor a candidate considers when deciding where to work. With change as a constant, exploring the intersection of innovation, technology, and leadership to enhance the workplace culture is key. As executives climb the ranks up to the C-Suite ladder, it is important to understand the key drivers of innovation and understand the critical role of effective leadership.
Mary Meeker said it herself – there is an increasing concern about digital overload, particularly on social media and smartphone usage. Are we moving away from a technology-focused view towards more of a society-focused view? We are faced with the undoubted problems the internet has created every day, though it seems the digital world is here to stay.